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Acceptable Use Policy

What may not be built, published or sent with Lumen.

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Lumen publishes websites on our domain and sends email and messages on behalf of the people who build them. That makes what you publish our problem as well as yours. This is the short list of what is not allowed.

1.Do not use Lumen to

  • Impersonate a business, person or public body you do not represent, or pass a site off as one that already exists.
  • Sell what you may not sell: counterfeits, stolen goods, prescription medicines without authorisation, weapons, controlled substances, or anything else illegal where you or your customers are.
  • Defraud people — fake shops, fake charities, investment schemes, fake reviews, invented qualifications or certifications.
  • Publish sexual content involving children, content that sexualises minors in any way, or non-consensual intimate imagery. This ends an account immediately and is reported.
  • Harass, threaten, or incite violence against anyone, or publish material that attacks people for who they are.
  • Publish someone’s private information without their consent.
  • Break into, overload or probe our systems or anyone else’s; send spam; or use a published site to distribute malware.
  • Infringe copyright or trade marks — including uploading photographs, logos or copy that belong to someone else.
  • Work around the credit allowance, rate limits or billing.

2.Automated generation does not change this

A site written by a model is still published under your name and is still your responsibility. Asking Lumen to produce something on this list is itself a breach, whether or not it succeeds.

3.What happens

Depending on what it is, we may remove the content, unpublish the site, suspend the account, or close it. Serious cases are reported to the relevant authority. Where the situation allows, we will tell you what we have done and why, and you may reply to us at the contact below.

4.Reporting something

If a site published on lumensite.in breaks this policy, write to socialsprouts1@gmail.com with the address of the page and what is wrong with it. Security problems have their own route — see Responsible Disclosure.

Something here unclear, or not matching what the product does? Tell us — a policy that does not describe the real thing is a bug.